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Tolerance to loss of connectivity when auto-refreshing a page

Refreshing content could be loaded in an invisible container and then copied to the visible one if it’s valid. The validity check could be in the content itself: a function call at the end of the body will do.

Prepare two containers for your content: VisibleContainer, and HiddenContainer. Define two global script functions: refreshVisible(), and refreshHidden().

refreshHidden()

  1. download fresh content to the HiddenContainer
  2. reset a timer for calling refreshHidden() after x seconds

refreshVisible()

  1. if not called from HiddenContainer then exit
  2. copy fresh content from HiddenContaner to VisibleContainer

Finally, call refreshHidden() from the onLoad event of VisibleContainer, and make a call to refreshVisible() from the very end of the content loaded in HiddenContainer.

If there is a loss of connectivity, then there is no call to refreshVisible(), and no error is shown. Also, the timer will continue to run and it will call refreshHidden() upon expiration.

(revised text from my own comment 12628152 at Experts-Exchange)

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Consolidate customer data

It often happens that customer data is collected along the way, probably by a contact center team whose primary concern is different than having only one record per customer. So the database needs a consolidation from time to time.

With the following two rules it is possible to conceive a 100% automated solution:

  • Any two customers can be made the same if they share at least one key information
  • If two customers don’t share any key information, then nothing can be said about them, so they should be kept apart

So applying the equivalence relation and its transitive property to customer data, we get:

  • Equivalence: Person1 = Person2 if and only if there exists at least one field F (key information) for which Person1.F = Person2.F
  • Transitivity: if Person1 = Person2 and Person2 = Person3 then Person1 = Person3

Note that the Transitive property says not only that: if Person1.F = Person2.F and Person2.F = Person3.F then Person1 = Person3, but also that: if Person1.F = Person2.F and Person2.G = Person3.G then Person1 = Person3, being F different from G (this is what makes possible the 100%)

(revised text from my own comment 12517678 at Experts-Exchange)

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Paper documents

Lotus Notes possiblities are founded upon the concept of NotesDocument, which is just like a paper document. Paper documents are flexible because they can be updated in a breeze. For example you can add a date stamp to any paper document when it arrives to you, even if it was not created with a white space for that purpose. NotesDocuments can be individually changed as needed, both pasting in and cutting information from them.

(revised text from my own comment 12349953 at Experts-Exchange)